Check-in and Boarding
Check-in commences 2.5 hours prior to your scheduled departure time and closes 45 minutes before your departure. Vehicle access to the Spirit of Tasmania terminal in Geelong is not available until 2.5 hours prior to the scheduled departure time. Boarding of vehicles and passengers commences 1.5 hours prior to your scheduled departure time. Please make sure you check in more than 45 minutes prior to departure to avoid being refused carriage and possibly forfeiting your fare. For further details on check-in and boarding visit spiritoftasmania.com.au/sailing-fares/boarding-information.
Prohibited Items
It is an offence to take the items below on to passenger decks and any breach may result in substantial penalties, confiscation or cancellation of travel. If you plan to carry dangerous goods in your vehicle, please ensure you have submitted the appropriate declaration form 24 hours prior to travel.**
- Firearms & Ammunition
- Weapons & Imitation Weapons
- Dangerous or Hazardous Goods
- Explosive/Flammable Substances
Due to Tasmania’s biosecurity regulations the following items cannot be brought into Tasmania and must be declared and/or disposed of prior to boarding. Fines apply for non-compliance.
All passengers and vehicles are subject to security screening. Passengers may refuse to be screened but those who refuse are prohibited to board Spirit of Tasmania.***
- Fruit & Veg
- Plants
- Fish
**If you are planning to carry pistols, rifles, shotguns, spear guns, fishing spears, bows, spears or any items of a similar nature, please download and submit the Firearm and ammunition declaration form or the Firearm and ammunition (exemptions) declaration form for events. For conditions relating to the carriage of hazardous liquids including cleaning spirits, please refer to our Carriage of Dangerous Goods.
***To ensure you are fully informed of biosecurity regulations please visit dpipwe.tas.gov.au/biosecurity-tasmania or call 1800 684 215 for further information. Alcohol is also prohibited from entering the passenger decks and should be left in your vehicle or checked in with your luggage.
What to take on board
Every cabin on board Spirit of Tasmania contains bedding, linen, towels and soap. For passengers travelling with an infant in a ‘Cot provided’ cabin, you will need to bring your own linen for the cot. If you are travelling with a vehicle, you may take one carry-on bag or suitcase with personal toiletries, medication and clothing on board and leave the remainder of your luggage in your car. If you are travelling without a vehicle, you may check in two bags or suitcases and take one carry-on bag or suitcase on board. The carry-on baggage allowance is one medium bag or suitcase with the maximum dimensions of 66cm x 46.5cm x 27.5cm. No weight restrictions apply.
Travelling with a Pet?
Dogs, cats, rabbits, guinea pigs, some birds, chickens and ducks may travel on Spirit of Tasmania. Our kennels are located on ventilated decks. Fresh water is supplied and regular checks are performed on pets throughout the sailing. Bedding is not provided. For safety reasons, passengers are not permitted to access the vehicle decks to visit pets while at sea. We strongly recommend booking a kennel. If you have not yet booked a kennel, you can add one to your booking via spiritoftasmania.com.au/my-booking. All dogs entering Tasmania are subject to biosecurity entry conditions. All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding.
In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania.
For more information call the Dogs to Tasmania Hotline on 1800 684 215.
Refer to the FAQs at spiritoftasmania.com.au/pets to ensure your pet can travel on board.
Travelling with a Boat?
If you are taking your boat to Tasmania, please ensure you are informed of the local rules and conditions by visiting mast.tas.gov.au
Travelling with dangerous goods
Restrictions apply to the carriage of dangerous goods on board including:
-Jerry Cans and boat fuel containers
-Carriage of LPG cylinders (incl. gas bottles)
-Carriage of cylinders (air, compressed, scuba etc)
Please refer to our Carriage of Dangerous Goods Policy. TT-Line Company Pty Ltd will refuse passage to those who do not comply with this policy.
Further information
Please refer to our Frequently Asked Questions (FAQs) at spiritoftasmania.com.au/customer-support/faqs or call our friendly Customer Contact Centre on 1800 634 906 (in Australia) or +61 3 6419 9320 (International) Monday to Saturday 10am to 6pm (Sunday closed).
Fare Conditions
Flexi fare: This fare can be amended up until 1 hour prior to the scheduled departure time via the Customer Contact Centre or Check-in Desk. Online amendments can be made via spiritoftasmania.com.au/my-booking up to 3 hours prior to the scheduled departure time. All amendments are subject to availability. Amendment fees do not apply to this fare. If the amendment increases the value of the booking, any difference is payable at the time of the amendment; any decrease in value is refundable. This fare, excluding all fees, is 100% refundable for cancellations made up until 24 hours after the scheduled departure, if Spirit of Tasmania is not contacted within this time, 100% of the fare will be forfeited. This fare cannot be downgraded to a Red Hot Deal fare. If upgrading to a Flexi fare from another fare type, the value of the original fare will retain the original fare type’s rules. We have various special offers
throughout the year to which the Flexi fare rules apply. There are also some offers which have additional conditions applying. For the additional conditions associated with the special offer you have booked please refer to our website via spiritoftasmania.com.au/sailing-fares/fares-explained/amendment-fees#
Spirit fare: 48 hour free cancellation period. Cancellations must be made within 48 hours from time of booking and the scheduled departure time is greater than 7 days. Amendment and Payment Fees are non-refundable. This fare can be amended up until 1 hour prior to the scheduled departure time via the Customer Contact Centre or Reservations Counter; amendment fees may apply. Online amendments can be made via spiritoftasmania.com. au/my-booking up to 3 hours prior to the scheduled departure time and no amendments fees apply. All amendments are subject to availability. If the amendment increases the value of the booking, any difference is payable at the time of the amendment; any decrease in value is refundable. Amendment and booking fees are non-refundable. Amendment fees do not apply when amending vehicle or passenger details including the vehicle category, address, phone, email or spelling of passenger name; when adding or cancelling child fare; when upgrading accommodation type; or adding or deleting extras such as kennels or cots. An amendment fee applies when amending route, date or time of sailing, name(s) of any passenger(s); when downgrading accommodation type; or when adding or cancelling passenger(s) or vehicle(s). Cancellation made more than 7 days prior to departure incur 25% cx fee, cancellations inside of 7 days and up to 24hrs prior to departure incur 50% cx fee and cancellations made inside 24 hrs prior to departure incur 100% cx fee. This fare cannot be downgraded to a Red Hot Deal fare. If upgrading to a Flexi fare, the value of the original fare will retain Spirit fare rules. If upgrading from a Red Hot Deal fare, the value of the original fare will retain Red Hot Deal fare rules.
Red Hot Deal fare: 48 hour free cancellation period. Cancellations must be made within 48 hours from time of booking and the scheduled departure time is greater than 7 days. Amendment and Payment Fees are non-refundable. We have various special offers throughout the year to which the below Red Hot Deal rules apply. There are also some offers which have additional conditions applying. For the additional conditions associated with the special offer you have booked please refer to our website via spiritoftasmania.com.au/sailing-fares/fares-explained/ amendment-fees#/Red-Hot-Deal-fare. This fare can be amended up until 1 hour prior to the scheduled departure time via the Customer Contact Centre or Reservations Counter; amendment fees may apply. Online amendments can be made via spiritoftasmania.com.au/my-booking up to 3 hours prior to the scheduled departure time and no amendment fees apply. All amendments are subject to availability. If the amendment increases the value of the booking, any difference is payable at the time of the amendment; any decrease in value is refundable. Amendment and booking fees are non-refundable. Amendment fees do not apply when amending vehicle or passenger details including the vehicle category, address, phone, email or spelling of passenger name; when adding or cancelling child fare; upgrading accommodation type; or adding or deleting extras such as kennels or cots. An amendment fee applies when amending route, date or time of sailing, name(s) of any passengers(s); when downgrading accommodation type; or when adding or cancelling passengers(s) or vehicle(s) via the Customer Contact Centre or Reservations Counter. Cancellations made more than 24 hours prior to the scheduled departure time will incur a 75% cancellation fee. Cancellations made less than 24 hours prior to the scheduled departure time will incur a 100% cancellation fee. This fare cannot be amended to an alternate Red Hot Deal fare or a fare of lesser value. If upgrading fare type, the value of the original fare will retain the Red Hot Deal fare rules.
For other conditions which apply to Spirit of Tasmania bookings, please refer to spiritoftasmania.com.au/fares/ amendment-fees
Special Fare Conditions: COVID-19
In line with Public Health advice, and for the health and wellbeing of all passengers and staff in relation to the COVID-19 pandemic, Spirit of Tasmania may close its on board facilities and/or restrictions may apply to certain accommodation types, including Day Tickets, Recliners, and/or Deluxe Cabins. Passengers may be required to book a Private Cabin located in a designated area of the vessel. Regardless of the fare type purchased (Flexi Fare, Spirit Fare, Red Hot Deal Fare), if you are required to amend your ticket to a Private Cabin you will need to do so at least 1 hour prior to your scheduled departure time. Cabin upgrades will be at your own expense. If there is no availability of Private Cabins, we will amend your booking to another suitable sailing. Online amendments and cancellations are available up to 3 hours prior to your scheduled departure time.
Conditions of Carriage
Read more about our Conditions of Carriage here.
